Your medspa misses up to 1 in 3 calls. Most callers never call back.
SpaConcierge answers every call, text, and web inquiry — 24/7 — books it straight into your calendar, and chases down no-shows automatically. No new hires. No missed revenue.
Built for injectables, laser & aesthetics · HIPAA-conscious · Live in 2–4 weeks
Missed call intercepted
New lead — Botox inquiry
Appointment confirmed
Filler w/ Dr. Aris · $1,200
No-show recovered
Rebooked for Thursday
This is what a missed call sounds like when SpaConcierge picks up.
Real conversation flow, real calendar write-back. Nothing scripted at runtime — this is the same agent your clinic gets on day one.
Incoming call · +1 (415) 555‑0132
Answered by Ava · SpaConcierge
Dr. Aris — this week
Writing to your existing calendar
- Tue10:00 AMOpen
- Tue2:15 PMOpen
- Wed11:30 AMOpen
- Thu5:30 PMOpen
- Fri9:00 AMOpen
- Fri3:45 PMOpen
Confirmation text sent
"Hi! You're booked with Dr. Aris on Thu 5:30 PM. Reply Y to confirm."
You're not short on leads. You're leaking them.
Every call your front desk can't get to is a client who booked somewhere else. Not because your team is careless — because they physically can't answer the phone while they're with a patient.
At a $500–$700 average ticket, missing just 20 calls a month is $3,000–$7,000 gone. You're paying for the ads that make that phone ring.
Of calls missed while staff are with clients
Of missed callers never call back
Peak call time — usually after you close
Of regulars have skipped booking entirely
One AI front desk that never clocks out.
SpaConcierge picks up on the first ring — 24/7, weekends, holidays, mid-rush. It talks like your clinic, answers the common questions, books the appointment into your existing calendar, and never puts a warm lead on hold.
If a call slips through anyway, it fires an instant text back — because speed is everything. An MIT study found the odds of reaching a lead drop more than 10× within the first hour. SpaConcierge responds in seconds.
How it works
Five steps · Live in 2–4 weeksAnswers everything.
Calls, missed-call text-backs, and web form inquiries — captured and responded to instantly, day or night.
Books it.
Straight into the calendar you already use. No double-entry, no 'we'll call you back.'
Recovers no-shows.
The moment someone misses, it runs the warm recovery sequence (call → text → reschedule link). Done consistently, 30–40% of no-shows rebook the same week.
Fills cancellations.
A cancellation auto-texts your waitlist, first-reply-wins. Empty slot → booked slot in minutes.
Shows you the money.
An owner dashboard tracks calls answered, bookings, no-show rate, and recovered revenue — so you can finally see what your front desk is catching.
AI at the front desk is no longer optional. It's a measurable edge.
Sales growth for medspas using an AI booking concierge vs those without — the biggest tech-driven gap of any local-business vertical.
New clients pulled by high-tech-adoption clinics vs low-adoption clinics.
Reduction in admin work at a medspa that automated after-hours calls, intake, and routine front-desk questions.
Your competitor down the road is either doing this already — or about to.
Everything the front desk should have been doing.
- 24/7 AI front desk agent (calls + web + text-back)
- Direct booking into your existing calendar
- Automated no-show recovery sequence
- Cancellation → waitlist auto-fill
- Owner dashboard (bookings, no-show rate, recovered revenue)
- White-labeled to your clinic — patients only see your name
- Setup and training done for you
- HIPAA-conscious handling of patient info
$497 / month. Flat.
No per-call fees. No setup fee. One recovered booking covers it. Everything after that is money you were already losing.
- 24/7 phone, web & missed-call text-back
- Custom knowledge base for your services
- Direct booking into your existing calendar
- No-show recovery + waitlist auto-fill
- Owner dashboard with recovered-revenue tracking
- White-labeled to your clinic
Real numbers, real clinics
Browse case studies from medspas recovering $6k+/moCommon questions
My patients want to talk to a real person.
They want a fast answer. SpaConcierge handles the routine — hours, pricing, booking, rescheduling — and hands off anything sensitive to your team. The alternative isn't a human, it's voicemail.
Will it sound robotic?
It's trained on your clinic's tone and services. Most callers just want to book — and they'd rather book in 30 seconds at 8 PM than wait for a callback that competes with their next Google search.
How long to go live?
2–4 weeks. We build, train it on your services and calendar, and launch.
Is it HIPAA-conscious?
Yes — it's built to handle patient info appropriately, and sensitive conversations route to your staff.
Stop paying for leads you never answer.
See SpaConcierge book a live call in under two minutes. Complete the form to check availability in your area, then pick a time on the next step.